Yes, sample is free, but the express charge is yours.
2
If products have some quality problem, how would you deal with?
We will responsible for all the quality problems.
3
What’s the delivery time ?
Typical needs 30days, samples needs 40-50 days
4
What is the standard of package?
Export standard package or special package according to customer requirement.
5
Do you accept OEM business?
Yes, we can be the OEM supplier for you
6
What kind of certificate you have ?
We have ISO9001, ISO14001, ISO45001, CE, UL
7
Can Quick support customized services
We place great emphasis on individual customer needs and offer customized services/products to meet the specific requirements of different clients.
8
Does Quick provide after-sales service?
Yes, we offer comprehensive after-sales services within 10 years after delviery
9
Is there a refund policy if I am not satisfied with the products/Service?
We are confident in the quality of our services, but if you are not satisfied, we have a clear refund policy. Please consult our customer service for details.
10
Do you have any guarantees or warranties on your product/service?
Yes, The standard warranty for our product/service is 18 months
Quick Thermal is a professional cabinet air conditioner and heat exchanger manufacturer which has established its own R&D center and has obtained ISO 9001, ISO 14001, and ISO 18001 international quality management system certifications.